- Introduction
Our refund policy outlines the conditions under which refunds will be issued for cancelled tours or services.
- Eligibility for Refunds
Refunds are available for cancellations made according to our cancellation policy. Refunds will be processed within 14 days of receiving a cancellation request.
- Non-Refundable Items
Visa processing fees, travel insurance, and certain service fees are non-refundable. Any non-refundable elements will be clearly stated at the time of booking.
- Partial Refunds
Partial refunds may be issued for cancellations made within 30 days of departure. The amount of the partial refund will depend on the terms of the specific package.
- Refund Process
To request a refund, please contact our customer service team with your booking details. Approved refunds will be credited to the original method of payment.
- Amendments to Refund Policy
We reserve the right to amend this refund policy at any time. Changes will be posted on our website.
